Racing Victoria is responsible for licensing bookmakers in Victoria. The licensing and administration of bookmakers is managed through the Wagering Services Department. Wagering Services department deal with all bookmaker inquiries including: bookmaker licensing, stand allocations, and any compliance or regulatory issues.

Contact Wagering Services
T: (03) 9258 4667

Postal Address
Racing Victoria Wagering Services
400 Epsom Rd
Flemington, VIC 3031

For any lost or unclaimed tickets please contact the Victorian Bookmakers' Association.

For any Victorian bookmaker customer complaints, please click here.