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COVID-19 Update – Race and field limits introduced
Racing Victoria (RV) wishes to advise of the following update about arrangements for Victorian racing in response to the COVID-19 pandemic. Racing and training is currently permitted to continue in Victoria under strict biosecurity protocols developed in accordance with all the current directives, guidelines and advice established by the Victorian Government on the advice of the Chief Health Officer. That
31 March, 2020
COVID-19 Update - Reduction in expenditure announced
Racing Victoria (RV) has today announced a series of measures aimed at reducing expenditure to further protect the Victorian racing industry, which supports the equivalent of 25,000 full-time jobs, during the uncertainty of the COVID-19 pandemic. Racing
30 March, 2020
Programming amendments at Geelong and Caulfield
Racing Victoria wishes to advise of two programming amendments at Geelong on Thursday, 2 April and Caulfield on Saturday, 4 April. A Benchmark 64 1700m race has been added to the program at Geelong, whilst the Benchmark 84 1600m race at Caulfield will become a Benchmark 90. These two amendments aim to release some of the ballot pressure from the abandoned Ladbrokes Hillside meeting on Wednesday, 25 March and the ballots from this Saturday’s Bendigo Golden Mile. The
27 March, 2020
Kerang Easter Saturday and Cranbourne Corinthian abandoned
Racing Victoria (RV) and the Kerang Turf Club (KTC) wish to advise that the race meeting programmed at Kerang on Easter Saturday, 11 April has been abandoned. The decision to abandon was made in consultation with the KTC and Country Racing Victoria (CRV) due to the current controls in place restricting attendance at Victorian race meetings. The
27 March, 2020
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Minimum Bet Complaint Form
Please note: abusive or offensive submissions will be disregarded.
Personal Details
Title
Mr
Mrs
Ms
Miss
Dr
Prof
Sir
First Name
*
Surname
*
Address
*
Email
*
Telephone
*
Betting Account Details
Name of Approved Wagering Service Provider (WSP)
BestBet
Bet 365
Betting Club (Club All Sports)
Bluebet
Classic Bet
Crownbet
David Dwyer
Elite Bet
Ladbrokes
Luxbet
Madbookie
Norfolk Island TAB
Palmerbet
Roger Hawke
Sportsbet
Sportsbetting.com.au
Tabcorp ACT
Tabcorp NSW
Tabcorp VIC
TopBetta
TopSport
UBET NT
UBET QLD
UBET SA
UNIBET
William Hill
Other
*
If 'Other' please disclose the name of the operator
Betting Account ID
*
Nature of Complaint
What is the nature of your complaint
Refusal to accept a fixed odds bet
Refusal to accept a fixed odds bet up to the MBL
Account closure
Refusal to open an account
Restriction placed on my account
Laying lesser odds than those publicly displayed
*
If 'Other' please provide details
Please provide details of the contact made with the WSP and the outcome of your inquiry, including any reasons given
*
Attach any evidence of the above
Bet Details (complete if your complaint relates to a refusal to accept a fixed odds bet)
Date of Race (DD/MM/YYYY)
Venue (Racecourse)
Race Number
1
2
3
4
5
6
7
8
9
10
11
12
Details of bet: (include horse, stake and price)
How was the bet placed or attempted to be placed?
Internet
Telephone
Mobile App
Was the bet a bet back (only applies to bets transacted between wagering operators)?
Yes
No
Time the bet was attempted to be placed with the wagering operator (HH:MM:SS AM/PM)
Time the bet was rejected by the wagering operator (HH:MM:SS AM/PM)
Attachments and other information
Please list any other documents that may assist in our investigation and attach copies of these documents to this form. This should include any written communication to/from the licensed wagering operator.
Is there any other information that may assist in our investigation? If yes, please provide details
Please specify and attach a copy of one form of photo identification to this form (Passport or Drivers Licence)
*
Additional Documentation
Declaration, Acknowledgements and Agreements
Full Name
*
Date (DD/MM/YYYY)
*
Place (city or town)
*
Section 1: I make the following acknowledgements to support my minimum bet limit complaint against an Approved WSP:
I am domiciled in Australia
True
False
*
The bet was not a Betting Transaction on a betting exchange
True
False
*
I had provided the WSP with sufficient funds to pay for the Relevant Fixed Odds Bet
True
False
*
The bet was placed after 9am (Victorian time) on the day of the Victorian Thoroughbred Race, or after 2pm (Victorian time) for a night race meeting
True
False
*
The bet did not form part of a multi-bet
True
False
*
The bet was not a retail betting transaction placed in a Retail Outlet
True
False
*
The WSP has not already accepted a Relevant Fixed Odds Bet or a number of Relevant Fixed Odds Bets of the same bet type up to the relevant limit in clause 12.1.1 on that horse from me
True
False
*
There was not multiple identical Relevant Fixed Odds Bets from related/connected parties
True
False
*
The bet was not generated via robotic or other systematic processes
True
False
*
The Relevant Fixed Odds Bet was not placed from a proxy server
True
False
*
The Relevant Fixed Odds Bet was not a promotional bet, including a bonus bet or free bet (whether in part or in whole), where I did not have to provide the full payment for the stake
True
False
*
I am the beneficial owner of the bet and the cost of the bet has been borne by me
True
False
*
I have not engaged in any unauthorised scraping of the WSPs website
True
False
*
I am not an employee/associate of an Approved WSP, or if I am I have not used any information that is not publicly available to inform my bet
True
False
*
The Relevant Fixed Odds Bet is not contrary to the Rules of Racing and/or Laws
True
False
*
The bet would not raise any serious integrity concerns for RVL
True
False
*
Section 2: The WSP has not previously refused to accept a Relevant Fixed Odds Bet from me, establish an account, or place restrictions on me due to:
The fact that I have been warned off or disqualified under the Rules of Racing
True
False
*
The fact that I have previously engaged in fraudulent activity
True
False
*
The fact that I am on a relevant gambling self-exclusion register
True
False
*
The fact that I have previously breached a material condition of my customer agreement with the WSP
True
False
*
The fact that the WSP was unable to accept any bet (or the Relevant Fixed Odds Bet) from me by operation of any Laws, including but not limited to The Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) or any responsible gambling legislation
True
False
*
I acknowledge and agree that:
RVL may provide any relevant information provided by the Complainant to approved WSP’s
I have read the Minimum Bet Limit Policy FAQ’s
The RVL Minimum Bet Limit process will be strictly adhered to and any determination by RVL is binding and final
*
Signature: (Please print your name)
*