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New synthetic track for world-class training facilities at Flemington
The Victoria Racing Club’s (VRC) world-class training facilities at Flemington will receive a boost this year, with the construction of a new state-of-the-art synthetic track. The project is being jointly funded by the VRC, the Victorian Government and Racing Victoria (RV). The current dirt track will be replaced with a synthetic surface, which will be used for trials and jump outs as well as training. The
16 February, 2019
Update on The All Star Mile Voting
Racing Victoria (RV) Executive General Manager – Racing, Greg Carpenter, has provided the following update regarding the management of multiple voting that has been identified in its review of voting for The All-Star Mile: “The terms and conditions of The All-Star Mile competition state that eligible entrants may only enter once, and accordingly, voting on multiple occasions is in breach of the terms and conditions.
14 February, 2019
High-flying Allen joins senior ranks
Wednesday, 13 February will be another landmark day in the burgeoning career of Ben Allen, who will officially ride his first race as a senior jockey when he gets the leg up on Dharma at Stony Creek just before 12.30pm this afternoon. In reality Allen, who joined Racing Victoria’s (RV) Apprentice Jockey Graduation Program four years ago, has been considered a senior rider for quite some time now. Even
13 February, 2019
The All-Star Mile reaches significant voting milestone
Six days out from the closure of polls, The All-Star Mile has achieved another significant milestone with more than 100,000 votes cast on horses nominated for the world’s richest mile race at Flemington on Saturday, 16 March. Yesterday afternoon (Monday, 11 February), the 100,000th vote was placed on the official All-Star Mile website, with the voter choosing Dean Krongold’s popular galloper Man of His Word as his preferred runner in the Festival of Racing’s new $5 million showpiece. After
12 February, 2019
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Please note: abusive or offensive submissions will be disregarded.
Personal Details
Title
Mr
Mrs
Ms
Miss
Dr
Prof
Sir
First Name
*
Surname
*
Address
*
Email
*
Telephone
*
Betting Account Details
Name of Approved Wagering Service Provider (WSP)
BestBet
Bet 365
Betting Club (Club All Sports)
Bluebet
Classic Bet
Crownbet
David Dwyer
Elite Bet
Ladbrokes
Luxbet
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Sportsbetting.com.au
Tabcorp ACT
Tabcorp NSW
Tabcorp VIC
TopBetta
TopSport
UBET NT
UBET QLD
UBET SA
UNIBET
William Hill
Other
*
If 'Other' please disclose the name of the operator
Betting Account ID
*
Nature of Complaint
What is the nature of your complaint
Refusal to accept a fixed odds bet
Refusal to accept a fixed odds bet up to the MBL
Account closure
Refusal to open an account
Restriction placed on my account
Laying lesser odds than those publicly displayed
*
If 'Other' please provide details
Please provide details of the contact made with the WSP and the outcome of your inquiry, including any reasons given
*
Attach any evidence of the above
Bet Details (complete if your complaint relates to a refusal to accept a fixed odds bet)
Date of Race (DD/MM/YYYY)
Venue (Racecourse)
Race Number
1
2
3
4
5
6
7
8
9
10
11
12
Details of bet: (include horse, stake and price)
How was the bet placed or attempted to be placed?
Internet
Telephone
Mobile App
Was the bet a bet back (only applies to bets transacted between wagering operators)?
Yes
No
Time the bet was attempted to be placed with the wagering operator (HH:MM:SS AM/PM)
Time the bet was rejected by the wagering operator (HH:MM:SS AM/PM)
Attachments and other information
Please list any other documents that may assist in our investigation and attach copies of these documents to this form. This should include any written communication to/from the licensed wagering operator.
Is there any other information that may assist in our investigation? If yes, please provide details
Please specify and attach a copy of one form of photo identification to this form (Passport or Drivers Licence)
*
Additional Documentation
Declaration, Acknowledgements and Agreements
Full Name
*
Date (DD/MM/YYYY)
*
Place (city or town)
*
Section 1: I make the following acknowledgements to support my minimum bet limit complaint against an Approved WSP:
I am domiciled in Australia
True
False
*
The bet was not a Betting Transaction on a betting exchange
True
False
*
I had provided the WSP with sufficient funds to pay for the Relevant Fixed Odds Bet
True
False
*
The bet was placed after 9am (Victorian time) on the day of the Victorian Thoroughbred Race, or after 2pm (Victorian time) for a night race meeting
True
False
*
The bet did not form part of a multi-bet
True
False
*
The bet was not a retail betting transaction placed in a Retail Outlet
True
False
*
The WSP has not already accepted a Relevant Fixed Odds Bet or a number of Relevant Fixed Odds Bets of the same bet type up to the relevant limit in clause 12.1.1 on that horse from me
True
False
*
There was not multiple identical Relevant Fixed Odds Bets from related/connected parties
True
False
*
The bet was not generated via robotic or other systematic processes
True
False
*
The Relevant Fixed Odds Bet was not placed from a proxy server
True
False
*
The Relevant Fixed Odds Bet was not a promotional bet, including a bonus bet or free bet (whether in part or in whole), where I did not have to provide the full payment for the stake
True
False
*
I am the beneficial owner of the bet and the cost of the bet has been borne by me
True
False
*
I have not engaged in any unauthorised scraping of the WSPs website
True
False
*
I am not an employee/associate of an Approved WSP, or if I am I have not used any information that is not publicly available to inform my bet
True
False
*
The Relevant Fixed Odds Bet is not contrary to the Rules of Racing and/or Laws
True
False
*
The bet would not raise any serious integrity concerns for RVL
True
False
*
Section 2: The WSP has not previously refused to accept a Relevant Fixed Odds Bet from me, establish an account, or place restrictions on me due to:
The fact that I have been warned off or disqualified under the Rules of Racing
True
False
*
The fact that I have previously engaged in fraudulent activity
True
False
*
The fact that I am on a relevant gambling self-exclusion register
True
False
*
The fact that I have previously breached a material condition of my customer agreement with the WSP
True
False
*
The fact that the WSP was unable to accept any bet (or the Relevant Fixed Odds Bet) from me by operation of any Laws, including but not limited to The Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) or any responsible gambling legislation
True
False
*
I acknowledge and agree that:
RVL may provide any relevant information provided by the Complainant to approved WSP’s
I have read the Minimum Bet Limit Policy FAQ’s
The RVL Minimum Bet Limit process will be strictly adhered to and any determination by RVL is binding and final
*
Signature: (Please print your name)
*