The Stableline Program offers free and strictly confidential mental health and wellbeing support to Racing Victoria licensed/ registered participants and their immediate family members.

Participants and immediate family can call 1300 520 122 at any time to book a face-to-face or telephone appointment.

Assure Programs ( is the provider of the Stableline psychological counselling services. They operate independently and must comply with the psychological standards of Australia. They maintain a network of registered psychologists throughout the state of Victoria and Australia, meaning they offer the highest standard of counselling services available.

For more information, click here

Finding a Psychologist Independently

Visit Your Doctor

Discuss your concerns with them. Be open about how you are feeling, so they can assist and support you.

Your doctor will then discuss treatment options.

Ask that they write you a Mental Health Treatment Plan so that you can access Medicare rebates under the Australian Governments’ Better Access program (Mental Health Treatment Plan simply means you can gain access to counselling with a rebate from Medicare after visiting your doctor and having a plan written up).

He/ she may prescribe medication if agreed to in your consultation; however, taking medication is up to you (people often like to try counselling first or try medication with counselling).

Once you have a Mental Health Treatment Plan the doctor can refer you to a mental health professional for support and counselling. You can take the name of a psychologist of your choice or the doctor will generally have a number that they refer to.

What will it cost?

The cost of getting treatment for a mental health condition from a health professional varies. There are Medicare rebates under the Australian Governments’ Better Access program, providing rebates from 75% - 100% for treatment costs once you have a Mental Health Treatment Plan.

In one calendar year, a person who is eligible can receive up to 10 individual consultations with a mental health professional under their Mental Health Treatment Plan.

Click here to find a professional in your area.

Support Services

13 11 14
Lifeline provides crisis support and suicide prevention services nationwide and is accessible 24 hours, seven days per week. 

Suicide Call Back
1300 659 467
The Suicide Call Back Service provides free nation-wide professional phone and online counselling for anyone affected by suicide.

1300 22 4636
The beyondblue support phone line provides free support and assistance 24 hours a day, seven days per week.

Men’s Line Australia
1300 78 99 78
Men’s line provides a free, private and confidential service dedicated to supporting men with family and relationship issues.

Gambling Help Online
1800 858 858
Gambling Help Online provides free, confidential online support, self-help tools and information for identifying and dealing with problem gambling Australia-wide. 

Kids Helpline
1800 55 1800
Kids Helpline provides free, private and confidential telephone and online counselling service specifically for people from five to 25.

1800 650 890
Headspace provides free online and telephone service that supports young people aged between 12 and 25 and their families.

Relationship Australia
Relationships Australia is a leading provider of relationship support services for individuals, families and communities. We aim to support all people in Australia to achieve positive and respectful relationships

Alcohol and Drug Foundation
1800 250 015
Navigating your way through the maze of support services for family and friends of people who use alcohol and other drugs has finally got easier through the alcohol and drug foundation path2help.

Sexual Health Australia
0404 267 559
Sexual Health Australia offers sex therapy, relationship counselling and marriage counselling to individuals and couples with sexual problems, intimacy issues, and relationship difficulties.

Better Health Channel
The Better Health Channel (BHC) provides health and medical information that is quality assured, reliable, up-to-date, easy to understand, regularly reviewed and locally relevant. 

Health Direct Australia
1800 022 222
Free Australian health advice you can count on. 

Contact Us
Kirra Fitzgerald

Participant Wellbeing Manager
400 Epsom Road, Flemington

Urgent Help

Racing Victoria does not provide an emergency or instant response service. If you are feeling suicidal or in a crisis please seek help immediately.

If you are in Australia please call:

  • Triple Zero (000) in an Emergency
  • Lifeline (13 11 14)
  • Suicide Call Back Service (1300 659 467)